Terms and Conditions

Accounts are payable through Direct Debit on or around the 7th or 22nd of each month
Any complaints or shortages must be notified within 24 hours of receipt of goods.
We reserve the right to close accounts that are not settled within the stated terms, or fall short of the conditions of sale.
Interest of 8% above base rate will automatically be added to all overdue accounts from the due date for payment.
Mandatory training is supplied free of charge to all relevant persons working at establishment/s outlined in the Account Opening Form.
Key members of staff will be identified in each establishment; we expect that these members of staff ensure that training from Carvetii Coffee Roasters is carried forward within the place of business.
The allocated person will be our contact person for any training enhancements and queries.
All mandatory training given by Carvetii Coffee Roasters is for sole use of Carvetii Coffee Roasters products and no other.
Attendance at one of our training sessions is a commitment to serving our coffee for a reasonable time thereafter; failure to do so may result in a charge for training at a rate of £115 per person per day
Retail bags of coffee will not be sold after their suggested shelf life period of a month starting from the ‘Roasted on’ date found at the front of the bag. Beans Roasted by Carvetii Coffee and their bags are not to be re-named nor re-branded with any other form of branding or imagery unless approved by Carvetii Coffee Directors.
Carvetii Coffee Roasters reserves the right to terminate this contract should any of the above be violated.
An account will be deemed closed if no purchase is made over any period of three months.